The Senior Collections Specialist is a key player in managing client collections for a law firm, ensuring timely payments while fostering positive client relationships. This role involves overseeing daily collections operations, managing the entire collections cycle, and resolving account discrepancies in collaboration with partners, attorneys, and the billing team. Responsibilities include preparing reports, conducting account reconciliations, generating reminders, and negotiating payment plans. The position also requires proactive problem-solving to improve the collections process and support the firm’s financial operations.

Candidates should have a bachelor’s degree (preferred in Accounting or Finance), a minimum of five years of collections experience in a law firm or professional services environment, and a strong understanding of legal billing procedures. Proficiency in Aderant or similar systems, MS Office, and excellent communication skills are essential. The role demands high attention to detail, the ability to work independently in a fast-paced environment, and a customer-service mindset.

The position offers a salary range of $90,000–$100,000 for Washington, D.C.-based hires, with final compensation determined by experience, skills, and certifications. Flexibility to work overtime and a commitment to maintaining confidentiality are also critical for success in this role.