The Information Governance (IG) Operations Manager is responsible for developing plans, setting goals, providing direction, and executing IG services and projects to reduce risks and costs related to information governance. The manager oversees daily work intake, assignment, quality review, and delivery of services associated with personnel departures and file management, and advises on best practices for preserving proprietary information and releasing personal files. This role involves collaborating with the Data Protection Operations team to ensure secure file releases and designing automated IG systems and workflows.

Key responsibilities include managing IG team assignments, leading initiatives to promote electronic recordkeeping, setting performance expectations, providing guidance on records management, and supporting legacy data projects. The manager oversees the personnel departure process, ensures secure file transfers, develops data protection policies, and manages data and records lifecycle, proposing improved workflows and maintaining security controls.

This entry-level manager position requires a minimum of three years of supervisory experience and seven years in a related field, with a four-year degree. Candidates should have experience in law firm information governance, proficiency in document management systems, and advanced skills in Microsoft applications. The position offers a base salary range of $150,000 to $194,000 in New York City, with flexible benefits and growth opportunities.