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Client Receivables Manager
--, -- · LegalClient Receivables Manager
This position is primarily responsible for addressing specialized needs of the Firm’s Client Inventory Management. This includes, but is not limited to, analyzing Client account receivable and work in progress profiles, working closely with Billing Attorneys, reaching out to Client contacts to ensure timely payments of outstanding invoices, successfully resolving difficult to collect receivables, and providing firm leadership with information, analysis and action plans regarding Client payment trends, risks and challenges.
Responsibilities:
Qualifications:
Preferred: Prior AmLaw 100 law firm experience.
This position is primarily responsible for addressing specialized needs of the Firm’s Client Inventory Management. This includes, but is not limited to, analyzing Client account receivable and work in progress profiles, working closely with Billing Attorneys, reaching out to Client contacts to ensure timely payments of outstanding invoices, successfully resolving difficult to collect receivables, and providing firm leadership with information, analysis and action plans regarding Client payment trends, risks and challenges.
Responsibilities:
- Lead and/or assist with all aspects of receivables management with a focus on delinquent or at risk accounts
- Maintain constant communication/interaction with Clients and Billing Attorneys regarding status of WIP/AR
- Provide periodic update information to Billing Attorneys regarding the status of their Client inventory positions
- Assist in efforts to provide better forecasts and achieve monthly revenue goals
- Deliver a high level of service to ensure Attorney and Client satisfaction while exercising appropriate discretion and independent judgment in the execution of assigned duties
- Maintain accuracy and efficiency when working with a high volume of assigned Billing Attorneys and Clients
- Work closely with the billing team to ensure that all invoicing is efficiently delivered to Clients, and that any concerns or changes needed are quickly identified and addressed
- Proactively identify inventory trends and risks and develop sensible action plans to address them
- Help promote adherence of Firm policies and procedures to drive positive inventory management and turnover results
- Focus on reducing the AR write-offs of the Firm and minimizing AR that is over 90 days old
- Work to help develop improved work flow methods for common AR tasks that will minimize time required of Billing Attorneys for request/approvals but still maintain appropriate internal controls
- Build effective working relationships with cross-functional support departments and team members
- Meet regularly with Firm leadership to discuss potential at risk accounts and develop action plans to address issues in a prompt and effectual way
- Work with the credit team to ensure that clients are vetted for potential financial risk
- Interact closely with the cash applications team to ensure timely and accurate postings of client payments
- All other duties, as directed, to ensure the success of the department and Firm
Qualifications:
- Bachelor's degree preferred and 5 or more years of related experience in law firm collections and/or business to business collections.
- Excellent organizational skills and a keen attention to detail and quality
- Excellent verbal and written communication / presentation skills
- Strong demonstrated relationship building skills
- Highly motivated with ability to drive results and work on multiple projects with minimal supervision
- Ability to work in a team environment with changing priorities and time pressures
- Strong demonstrated work ethic
- Highly proficient with Microsoft Excel and Microsoft Word
- Experience with Thompson Reuters 3E is a plus
Preferred: Prior AmLaw 100 law firm experience.